Welcome to the wonderful world of library work! This guide is designed to assist you with performing your work study job duties. The guide includes sections relating to different areas of the library. Please visit the section for the area where you will be working. If you have any specific questions please speak with your supervisor.
Students need to record their time on their electronic timesheets on PAWS. Please get in the habit of logging in their hours after your shift. This will help supervisors be more efficient in approving hours at the end of each month. If there are problems and your supervisor cannot be contacted, Kim Hunter in Library Administration can help out during the day at x2361, On PAWS, you can view your available and remaining hours throughout the semester.
Important: Students are not allowed to work during a scheduled class time. The only time this is permissible is if your professor cancels or reschedules class and provides a note/e-mail notification to this effect. This notification must be provided to your supervisor, who then provides it to Financial Services. If you end up working until midnight during finals you will need to input 11:59 on PAWS because it will not recognize 12am as the same working day.
Call your supervisor before your shift if you are unable to make it in, or if you are running late. Please leave a voicemail if the supervisor is not available. If you are working on a Saturday or Sunday you should also notify the Weekend Librarian at the Information Desk by calling 549-2333.
Student workers are paid once a month on the 15th for the previous month's hours based on the hours input into PAWS. If the 15th lands on a weekend they will be paid on the Friday beforehand. Direct deposit can be setup through the Financial Aid office.
Please answer calls: "University Library ______ Department, this is _______, how can I help you?"
Placing a call on hold
Press Hold key, then hang up.
To retrieve a caller on hold press the flashing line button
Transferring a call
With call in progress, press the TRANSFER key
Dial 4-digit extension
Announce the call, if desired
Hang up (this completes transfer), OR if line is busy, press FLASH to retrieve caller
To check messages at the Circulation (x2386), Information desk (x2451), Research Help Desk (x2333) and Third Floor Help Desk (x2364) phones
Please note: Use of the library telephones is strictly for library business only. For personal calls, please use your cell phone (during breaks & away from the desk).
There are 4 sets of library alarm gates that will go off if a patron has yet to check out an item or if the item has not been checked out properly. The gates are located on the first floor entrance and the entrances to the 1st, 2nd, and 3rd floor library wings. If the alarm goes off it will beep loudly and the red light at the top of the gate will go on. You can then instruct the patron to return to the desk where you can then check out or desensitize the item(s). There are false alarms that will go off on textbooks purchased online or from the bookstore, laptops, dvds, and other electronic devices. We can often desensitize other books so they will not continue to set the alarm off, but there isn't much we can do about electronic devices. As part of our check-in procedure, when a book is returned we check it in and then sensitize so it will set the alarm off again if it is not properly checked out. Please ask Matt if you have any questions.
Door Security Alarms
The library has 3 security-alarmed emergency exit doors all located on the 1st floor in close proximity to each other. There is a double door alarm right outside the LARC 108 classroom and a single door alarm on the inside of the classroom. Also, there is an alarm door at the bottom of the south staircase that can also be accessed by going out the emergency exit 111 outside of the LARC 109 auditorium of using the door in the back circ area. It is the same process in order to turn off the alarm and reset it on all three doors. Some of the alarms are easier to hear from the desk than others, but if you hear the alarm going off, you can get the main keys (on the blue cat keychain) and the green-colored key labeled AA-A2:
If you can't find the keys or are having trouble please see a staff member immediately, also you might want to practice this when the library is not busy and class is not in session in 108 or 109. That way you can be prepared for when the alarms are going off.
There is a doorbell on the back service entrance that is only for campus staff, the ILL/Prospector courier, and other deliveries. If you hear the doorbell and it is the courier please let them in if there is no other staff around. You can access the emergency exit/staff entrance by exiting out the back circulation door. If it is not a staff member or a delivery and it is just a patron looking for an entrance, please direct them to either the south wing entrance or the front entrance as these doors are not a public entrance. As part of the closing procedures, we keep the back door in the circ area locked at nights.
The Library adheres to a number of policies. It is important to be aware of these polices to enforce them.
If items are found in or around the LARC building, they are to be taken to the Lost & Found at the Circulation Desk. The only exception to this rule is flash/thumb drives. Any flash drives found laying around should be taken to the IT Help Desk on the first floor.