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Library Work Study Training Guide: First and Third Floor Information Desks

This guide is designed to help train library work study students.

Introduction

Library Hours during the semester are below. Click here for full schedule. (Including summer hours)

 

Monday - Thursday 7:00 a.m. - 11:00 p.m.
Friday 7:00 a.m. - 6:00 p.m.
Saturday
10:00 a.m. - 6:00 p.m.
Sunday 1:00 p.m. - 11:00 p.m.

Services in the Library portion of the building include:

Technology in the Library portion of the building includes:

  • Over 100 computers (including PC and Macintosh systems) located on the 1st and 2nd floors. 16 laptops (12 PCs and 4 Macs), 26 iPads, 6 Ultrabooks,  and a projector are available for 3 hour checkout at the circulation desk 
  • Technology Study Rooms (Require 3 people to use.) Click here for Information (reserved by calling 549-2451 Info Desk). 

  • Study Room Policies

  • Wifi is available to students and community members with LID cards using the TWOLF network. LID users use their LID number as their userid. Click here for student wifi printing instructions. General wifi without printing is available using the Patron network.

  • Minolta Color/b&w Printer/Copier/Scanners are located on the 1st and 2nd floors. They  allow scanning to e-mail and photocopying by scanning student ids and community LID cards using the blue strip on the id card. Click here for scan to e-mail instructions. Printing in black and white and photocopying are charged at .05c/page. Color printing is .20c/page.  Scanning to e-mail is free. 
  • Departmental software locations across campus, including the LARC, are found here.

LID and Card Value Center

Community patrons must have a library account (LID card) to use the library computers. LID cards only work on the three second floor computer kiosks in front of the Research Help Desk. 

LID cards can be purchased from the Circulation Desk for $5.00 and do not include credit for printing. To print or photocopy they must add cash ($1.00 or $5.00 bills only) to the card using the ValuPort machine located in the ITS area next to the photocopier. The other ValuPort is located in the Technology Building. Students may add funds to their student ID cards at the ValuPort if they have run out of their print allotment for the semester (35 pgs/credit hour). They can also add funds at Auxiliary Services. They will have to log out of their accounts and then log back in for the new amount to be usable.

Interlibrary Loan (ILL)

Faculty, staff, students, and community members with LID cards ($5.00 at the circulation desk), may request books, audiovisual materials, and journal articles not owned by this library.  Prospector, Worldcat and the library databases have direct interlibrary loan links to request the specific item.  Ask the librarian for help in locating these links.  Book requests may need a week  (if coming via mail) to arrive.  All returnable items are picked up at the circulation desk.  Articles are made available through users’ ClioWeb accounts.  ClioWeb provides request forms and allows tracking of ILL requests. Users log in with their campus e-account username and password.

Library Training Worksheet

Here is a worksheet to fill out to help you learn more about the various services offered, and whom you can contact with specific questions.

Referrals

When you're unsure of where an office is located, check the LARC LibGuide or  go to Library Answers and search for the department there. Each Help Desk has a printed directory. If you need to find someone by name, or search the Faculty and Staff Directory.

Off Campus Database Access

The Library has over 100 databases, and with a couple of exceptions, these are available from off campus by logging in with one’s campus e-account username and password. 

If the account is not operational due to forgotten passwords, or the network prompt to update one’s password, users can follow directions here to reset their passwords.

E-reserves

Faculty may post reserve readings for an entire class to the E-reserves site. Students may search by course number, course name, department, or instructor. The instructor will give a password to the students in a specific class to log into that class’s E-reserves site. Circulation staff can assist if a student doesn’t have his or her password.