So glad you asked! When a patron requests a hold through the library OPAC we will pull from the shelf and hold it for them to pick up at the circulation desk. These are kept on the hold shelf until they're picked up, or for 10 days, and reshelved if they aren't picked up. Prospector and interlibrary loan materials are also kept here for pick up. If Prospector items aren't picked up within 14 days, they are returned to the lending library. The Interlibrary Loan staff will handle those items which are not picked up in a timely fashion.
All items (our own, Prospector, and ILL) for a patron should be bundled together with rubber bands, so that the patron receives everything requested when picking up his/her items.